1 | Analyse your performance over time
Benchmarking is an extremely effective tool for the observation, analysis and reporting of performance over a given time frame. Use benchmarking to establish key performance drivers for your strategic plan and set realistic objectives for you and your team. Once you have established a model, track it for consistency over time, this provides an essential resource for evidence-based decision-making, resource allocation and promotes continuous improvement. Here’s how Bayside Council developed theirs.
2 | Compare performance
Regular site reviews and benchmarking provides clear visibility into any performance area. Immediately see your performance within the context of a selected peer group that track the same measures, identify areas of improvement and celebrate strengths.
3 | Rebuild community trust
By benchmarking your engagement performance, you can signal to your organisation and community that continuous improvement and innovation are top priorities. Become a more dynamic organisation, track your progress, identify what works and what doesn't, use evidence to make decisions and uncover innovative ways to elevate performance. Need help getting started? Check out our Benchmarking Reports.