Community Champions,

Remember that old saying about doing the same thing over and over again and expecting a different result? 

So why do we keep running consultations the way we've always run them and wanting to tear our hair out when they fail? Here's how Benchmarking helps us focus on results, not reruns.  

1 | Analyse your performance over time 

Benchmarking is an extremely effective tool for the observation, analysis and reporting of performance over a given time frame. Use benchmarking to establish key performance drivers for your strategic plan and set realistic objectives for you and your team. Once you have established a model, track it for consistency over time, this provides an essential resource for evidence-based decision-making, resource allocation and promotes continuous improvement. Here’s how Bayside Council developed theirs.

2 | Compare performance 

Regular site reviews and benchmarking provides clear visibility into any performance area. Immediately see your performance within the context of a selected peer group that track the same measures, identify areas of improvement and celebrate strengths.

3 | Rebuild community trust 

By benchmarking your engagement performance, you can signal to your organisation and community that continuous improvement and innovation are top priorities. Become a more dynamic organisation, track your progress, identify what works and what doesn't, use evidence to make decisions and uncover innovative ways to elevate performance. Need help getting started? Check out our Benchmarking Reports.

Benchmarking is a must-have for any practitioner responsible for asking the question, "how am I really doing in engagement?" 

What's On

Join us on June 3rd, for our first client Meetup in 2021. From 1pm to 2pm AEST we’ll be taking a deep dive into three EngagementHQ case studies and taking a look at what’s new in EngagementHQ.

Featured Client Projects

Better Parking in Greater Sydney

In a bid to improve transport accessibility the NSW government has employed a  variety of tools to engage across a variety of mediums - a choose your own engagement approach.

See their Project

Auckland Council,
whānau’s and wellbeing

Auckland City Council is asking the community of Puketāpapa a very important question – how are you feeling? The culturally rich community is invited to participate in multiple languages.

See their Project

Welcome to the Bang the Table Family!

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Bang the Table Australasian office is based in Carlton, Victoria, on the lands of the Woiwurrung (Wurundjeri) peoples of the Kulin Nation. We pay our respects to elders past, present and emerging across Australia.